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8x8 Virtual Contact Center reviews


Great SaaS call center solution if you use NetSuite

The 8x8 virtual contact center has all of the features we need to maximize our agent productivity, and integrates right into NetSuite. I can't emphasize how much the intuitive nature of the application has streamlined our on-boarding and training efforts, plus since it is 100% web our home-based agents have the same functionality as those in our center. This is a well-designed product, and it has been incredibly reliable for us. If you are using NetSuite and looking for a cloud contact center solution that integrates well, you should definitely talk to 8x8.

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