Annex Cloud Loyalty programs reward customers for positive actions and increases retention, lifetime value, and repeat purchase rates. An end-to-end loyalty solution gives brands a way to build cross-channel loyalty that connects their customers’ online, mobile, and in-store experiences.

Annex Cloud Loyalty programs reward customers for positive actions and increases retention, lifetime value, and repeat purchase rates. An end-to-end loyalty solution gives brands a way to build cross-channel loyalty that connects their customers’ online, mobile, and in-store experiences.

Customer Loyalty Program

Seamlessly connect your customer’s in-store experience with your loyalty program through Annex Cloud Loyalty. The comprehensive loyalty platform delivers a seamless experience across channels, online, mobile, and in-store. Flexible loyalty actions allow you reward customers for any action you want them to take, from purchasing to writing reviews, referring friends, and more. And, customizable rewards mean you can offer the incentives that really motivate your customers. In-store loyalty integration streamlines sign-ups and redemptions which increases overall participation.

Key Benefits

  • High-performance and full-featured solution that delivers real-time rewards and customer data.
  • Robust and customizable solution, tailor the actions, rewards, design, and UX/UI to meet your goals and brand.
  • Provides a quick and accurate check-out process and works with peripheral equipments like barcode scanners, mouse, keyboard, receipt printers and card swipe devices.
  • Exclusive on-screen features such as dynamic item lookup, tap screen interface and virtual keyboard

Designed for Retailers

A full-featured customer loyalty program designed specifically keeping the retailers’ urgent need as the scope. The solution works in real time environment keeping you ahead of competition by increasing your number of happy customers. The program guarantees an increased ROI and provides answers to the challenge of retaining old customers.

Multiple customization options ensure you can modify the workflow and its appearance as it best suits your business while its dynamic flexibility allows a seamless processing over your NetSuite POS.

Real Time Visibility

The real time environment allows instant processing and reward points redemption.
Offers high level accuracy and faster check out.
Cloud-based architecture promotes faster processing of customer information, quick access of rewards point history and multiple options for redeeming points.

Flexible Loyalty Rewards and Tiers

Reward points can be redeemed for coupons, gift cards, products, 3rd party gift cards, contest entries and more. 
Create tiers and offers your highly-engaged customers more valuable rewards. 
Loyalty points can be redeemed online through gift certificates that is transferable to another customer.
Quick and easy processing of loyalty rewards any time the customer wishes to.

Customizable Program and Interface

The fully customizable  program and interface means you can tailor your loyalty program to fit your goals and brand. Tailor the actions you ask your customers to take, the point structure, and the rewards your offer. And tailor the interface and UX/UI to fit your brand and customer experience. 
Quick and easy to use with NetSuite POS.

Robust Ancillary Loyalty Capability

Annex Cloud’s loyalty platform delivers a number of ancillary loyalty capabilities that expand and enhance results. 
Receipt Data Aggregator technology rewards customers for purchases they make no matter where they make them. 
Identity Management provides a native way to manage customer accounts through Registration as a Service, Single Sign-On, and Social Login. 
Gift Card solutions provide an easy way to create and manage liability of gift cards without finding an outside vendor. 
Paid Membership creates an easy way to add a paid tier to your loyalty program.

Since 2010, Annex Cloud has provided more than 250 leading brands and retailers with the ability to engage tens of millions of their customers one-to-one at scale. Annex Cloud’s customer marketing platform provides fully integrated Customer Loyalty, Referral Marketing, and User Generated Content solutions that work together to optimize the customer journey and deliver a unified customer experience, a greater quantity and quality of referrals and content, and more high-quality and resilient customer relationships.

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