The Australia Post Shipping and Tracking Services enables you to manage the fulfillment and dispatch of your customer orders more efficiently. The solution assists your business in creating and printing labels, managing parcel lodgements, and tracking deliveries.

The Australia Post Shipping and Tracking Services enables you to manage the fulfillment and dispatch of your customer orders more efficiently. The solution assists your business in creating and printing labels, managing parcel lodgements, and tracking deliveries.

Australia Post Parcel Service Integration

The Australia Post Parcel Service Integration is a NetSuite bundle that enables your business to manage the fulfillment and dispatch of your customer orders directly in NetSuite. The features of the bundle include:

  • Real-time rate calculation
  • Package shipment
  • Label Printing
  • Package tracking
  • Multiple Shipping Route
  • Address Validation
  • Web Store Parcel Collection Point
  • integration (incl. 24/7 parcel lockers)

Key Benefits

  • Eliminate working in multiple applications
  • Differentiate your business by offering 24/7 Parcel Locker collection to your customers
  • Improve visibility into the entire order fulfillment process
  • Reduce your administrative costs by streamlining operations across multiple departments
  • Increase customer satisfaction by reducing fulfillment time and input errors

Customer Quote

"As an online business with 10 branded ecommerce sites under our umbrella, we are always looking for new ways to provide convenience to our customers and we jumped at the opportunity to leverage Australia Post’s parcel lockers through our NetSuite platform.”
- Peter Macaulay, Managing Director, Kitchenware Direct

Parcel Services Supported

The bundle supports creating shipments and labels for the following contract customer domestic parcel services:

  • Regular without Signature
  • Regular with Signature
  • Express without Signature
  • Express with Signature

24/7 Parcel Locker Delivery

SuiteCommerce Customers gain the added benefits of using Australia Post's Parcel Locker feature. Benefits of using the Parcel Locker feature include:

  • Differentiate your business by providing a parcel collection option that is flexible and convenient to your customers.
  • Collection lockers are open 24 hours at more than 230 locations across Australia.
  • Private and secure - Your customers will receive a text or email with a unique code when their parcel is ready for collection.

Generate Real-time Shipping Rates

Allow your customers and employees to generate real-time shipping rates directly in NetSuite. Shipping rates can be calculated when:

  • Entering a sales order using single or multiple shipping routes.
  • During the checkout process of a SuiteCommerce web store.

Integrated Tracking Numbers

Keep your customers up-to-date on their delivery status. Australia Post's Parcel Integration Service automatically retrieves the tracking numbers of parcels. Tracking numbers can also be retrieved by the customer from within SuiteCommerce.

Print Parcel Labels in NetSuite

Improve the efficiency of your shipping process, by printing Australia Post's delivery labels as part of the fulfilment process in NetSuite.

At Australia Post, we provide trusted and reliable services to help people and communities throughout Australia.

We've done this by delivering letters, helping businesses and consumers with parcels, simplifying everyday tasks through digital channels and providing a national post office network that supports local communities and organisations.

Our Business Model

Australia Post is the oldest continually operating organisation in Australia. We are committed to meeting the evolving needs of the community and our customers. From humble beginnings delivering the nation's physical mail, we've recognised the need to adapt our services in line with the community's shift to online channels. To stay true to our community-based brand and our original purpose, we're expanding access to trusted services – physically through our post offices and by offering secure and convenient digital formats – while reforming our letters service and investing in our parcels network.

Australia Post is a self-funded government business enterprise with the Australian Government as the sole shareholder. As required under the Australian Postal Corporation Act 1989, we continue to balance our commercial objectives with the need to meet our community service obligations (CSOs).

The profit we earn is used to pay a dividend to our shareholder, and to reinvest in our assets and services so that we are equipped to meet the changing needs of our customers. Our commercial success therefore ensures we can positively impact the communities we serve, and continue to improve the products and services we provide.

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