The Celigo Jira - NetSuite SmartConnector ensures product development, support and operations teams have unified views of customers, projects, and cases. Capture product conversations and service issues from Jira and/or NetSuite to improve issue resolution and enhance the overall product experience. Built on Celigo’s integration iPaaS platform, integrator.io, the SmartConnector offers a prebuilt, fully managed integration with advanced capabilities to install, configure, monitor, and manage the integration without IT support or additional development.

The Celigo Jira - NetSuite SmartConnector ensures product development, support and operations teams have unified views of customers, projects, and cases. Capture product conversations and service issues from Jira and/or NetSuite to improve issue resolution and enhance the overall product experience. Built on Celigo’s integration iPaaS platform, integrator.io, the SmartConnector offers a prebuilt, fully managed integration with advanced capabilities to install, configure, monitor, and manage the integration without IT support or additional development.

Prebuilt, Out-of-the-Box

The Connector comes prebuilt with the most important business data flows allowing you to:

  • Automatically create new Jira Issues as NetSuite Issues
  • Automatically create new NetSuite Issues as Jira Issues
  • Sync further Issue updates bi-directionally Sync Jira Projects to NetSuite

Key Benefits

Information When You Need It

The SmartConnector enables data to flow seamlessly between Jira and NetSuite in real - time. The information is shown right in the native user interface of the two systems either in native fields or custom fields created by the SmartConnector. If you want to map any other information, it can be done easily with our intuitive field mapper in seconds.

Easily Configurable

The SmartConnector can be customized with just few clicks to suit your requirements. Configure the prebuilt functionality using our intuitive user interface or turn off the flows you don’t need. All flows can be tailored to your business needs by updating the field mappings between the two systems. You can choose to sync all issues or filter based on priority. The flows can run only in one direction or bi-directionally as per your requirement.

Speedy Issue Resolution

Sync Issues between Jira and NetSuite in real time and always keep them updated.

Seamless Visibility

View key details of Issues including comments and messages in both apps.

Information Synchronization

Easily create an Issue in NetSuite from Jira or vice versa and ensure they are always synchronized.

Project Organization

Organize issues into Projects and maintain visibility in both systems.

Issue Prioritization

Transfer Issues based on priority or transfer all Issues at once.

Celigo offers integration solutions that enable applications to work together as one, in a way that is easy and simple. Thousands of companies rely on Celigo to synchronize data, automate processes, and streamline operations by integrating their cloud applications. Celigo’s integrator.io iPaaS platform offers a simple and powerful platform through a guided user interface, integration templates, and other tools that empower both business users and IT to easily integrate any cloud applications. Built on integrator.io, Celigo also offers Integration Apps (previously known as SmartConnectors), a suite of prebuilt, fully managed integration applications for popular cloud applications, including NetSuite, Salesforce, Shopify, Amazon, Zendesk, and many others. Visit www.celigo.com to learn more.

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