Connectivity is at the core of successful field service operations, DSI's Field Service solutions equip mobile workers with real-time parts and inventory information, tracking time and labor, or providing access to current work instructions. The DSI Field Service Solution is easily configurable to include other DSI products and solutions like the DSI Survey App and DSI Product Locator App, which use native device GPS mapping to enable instant access to accurate product, vendor or job site locations, eliminating the need to transfer information from a sales or vendor report to a mapping mechanism.

Connectivity is at the core of successful field service operations, DSI's Field Service solutions equip mobile workers with real-time parts and inventory information, tracking time and labor, or providing access to current work instructions. The DSI Field Service Solution is easily configurable to include other DSI products and solutions like the DSI Survey App and DSI Product Locator App, which use native device GPS mapping to enable instant access to accurate product, vendor or job site locations, eliminating the need to transfer information from a sales or vendor report to a mapping mechanism.

DSI Field Service Solution

Connectivity is at the core of successful field service operations, whether you’re equipping mobile workers with real-time parts and inventory information, tracking time and labor, or providing access to current work instructions.

The DSI Field Service Solution is easily configurable to include other DSI products and solutions like the DSI Survey App and DSI Product Locator App, which use native device GPS mapping to enable instant access to accurate product, vendor or job site locations, eliminating the need to transfer information from a sales or vendor report to a mapping mechanism.

Key Benefits

DSI Field Service Solution enables connectivity to existing enterprise systems in any location and on any device, giving you an inventory-aware field service solution that eliminates manual processes, increases visibility of field activities and significantly reduces service costs.

As a result, you’ll know you have the right person at the right job as scheduled, along with the correct parts and reliable, real-time access to inventory information to fulfill immediate order capabilities.

DSI Field Service Solution

DSI Field Service Solution offers a range of deployment options that include mobile and cloud, you can be confident in a solution that’s tailored to and scalable with your specific business needs.

DSI Field Service Solution

  • Reduce number of call backs by ensuring the right parts are available at the time of service.
  • Improve average service time per issue/location with mobile availability of previous service performed by location and/or equipment
  • Improve the customer experience with immediate service summaries

DSI Field Service Solution

  • Increase customer service levels utilizing e-mail functionality for estimating, quoting and warranty or contract document sharing.

DSI Field Service Solution

  • Enable mobile workforce to upsell additional services and/or products based on real-time product and service availability

DSI Field Service Solution

  • Improve/maintain contract renewals with accurate equipment and contract history.

DSI Field Service Solution

  • Boost service technician productivity with gesture-based mobile device functionality.

DSI is the Digital Supply Chain Platform™ company that creates mobile-first and cloud supply chain solutions for the digital economy. DSI enables digital transformation through mobile-first, customer-focused apps that optimize end-to-end visibility and execution across your extended supply chain.

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