Webiplex is a great company to work with. Sarah bent over backwards for our company on numerous occasions and was always available and happy to go the extra mile.
The Docupeak product is the only fit we could find for our complicated workflow and business needs.
The integration with NetSuite works very smoothly.
I really enjoyed our project and this product.
We were using an email-based invoice process before just by sending emails and scanning paper invoices, but it was getting tedious. Everything's now in NetSuite and you don't have to click through multiple solutions. Worked with Sarah and things never broke. It's pretty simple. You scan it and it’s there. Never had problems viewing the invoices.
Our accounts payable department saw an immediate 30% decrease in the time required to process incoming invoices and shipment notifications. With continued refinement to our business processes, we are confident that this technology will allow us to remove virtually ALL data entry in the AP chain and transition to a model of review and exception management only.
Having made a strategic company decision to select and implement an AP billing automation solution (integrated to our NetSuite ERP system), coupled with a digital document storage and retrieval solution, we created an RFP and selected a number of vendors to review.
Having completed a comprehensive selection process, we chose Webiplex / DocuPeak to be the system to move forward with.
This turned out to be 100% the right choice!!! Working closely with the Webiplex team, we completed our project on time, on budget and it has so far delivered all the business benefits and efficiencies we had targeted.
We are extremely happy with the solution and we are also extremely happy with the service and support we receive from Webiplex on an ongoing bases.
About a year ago, I was searching for an electronic document solution that worked with NetSuite. DocuPeak was exactly the solution that I was looking for! A solution that can tag the image of the invoice to every NetSuite A/P record efficiently. It's very easy to use and my A/P team is thrilled that they don't have to file anymore!
DocuPeak greatly simplifies the process of entering bills, reconciling vs purchase orders and attaching files. We talked to the folks over at Webiplex about creating specialized workflows to fulfill dropship orders at the time of Invoicing, and they were able to implement a solution which greatly reduced the amount of time spent processing orders. Webiplex understands our business needs and has always provided a high level of customer service. We have been using DocuPeak for over a year now and don't think of processing AP any other way.
We currently use DocuPeak to streamline our AP process. We had previously set this up with Perceptive Software for one of our subsidiaries. We had many issues and prior to expanding to all of our subsidiaries we met the folks at Webiplex. They delivered a much better solution at a fraction of the cost. Not only are we saving money but because the solution is so tightly integrated with NetSuite we are much more efficient. We would highly recommend their product to anybody.