Very user-friendly, good reporting and great way to automate vendor payments.
MineralTree has saved our company an abundance of time! Eliminating data entry and the auto approval process has been a huge benefit!
MineralTree has been great to work with-especially in terms of feedback. When we originally started using the software, some features were missing that we really wanted to see added, so we shared our feedback with the CS Team and our requests were answered in the next two releases. That is immensely valuable as we know that if our needs ever changed and we required the software to function in a different capacity, we could work with the MineralTree team to devise a solution to fit our needs. There have been very few issues thus far, the only one worth mentioning being a glitch that caused a delay in invoice processing for a day or two; upon reporting the issue the team immediately responded and kept us informed of the status of the fix so we were never left wondering. The amount of time spent capturing vendor invoices has been greatly reduced, and errors minimized since entry is automated. Now, instead of spending time on data entry we can automate that portion and better utilize our staff for approval and review, and other more meaningful tasks that can add value to the business versus simply keying in invoices. While we don't utilize the system for Payments currently, I've personally used the software for another business and leveraged Payments. The Payments made check issue incredibly easy, especially when the check-signer was busy or out-of-town. Overall, highly recommend and very pleased.
We went with MineralTree because of their invoice capture system. The more we use their service, the more added value we find. Their customer support is outstanding, very quick to respond and always going that extra step to make sure we are satisfied.
MineralTree is an absolutely exceptional software that makes the AP process so easy. There is not one complicated concept with this software: adding invoices, vendors, and sending approval request is a very natural process. I especially like the approval tier system.
This is a great product for document maintenance and bill payments.
MineralTree enables us to make payments out of multiple bank accounts with a single process.
Using MineralTree for bill payments is a lot more time consuming then just processing the files out of NetSuite and printing the checks here. However, it allows the approver to go to one place and approve all payments. Also, there is no worry about getting signatures for the checks.
We have been using MineralTree and related products for about 6 years or so. We've never had any serious issues with the product and it's been our go-to AP tool all these years. MineralTree has been able to scale with us from 10 employees to over 500 employee's. It's a great product that seamlessly integrates with NetSuite and our bank. We had considered using Concur but found this product at the last minute and decided to go with MineralTree instead. The implementation took about a week or less and have had no real complaints since using this service.
We made the transition to Mineral Tree just a few months ago and so far the product has been great. It has taken a lot of manual processes out and have saved us a great deal of time. Everything is synced up to our accounting software and reconciliation to our bank account is streamlined. I'm excited to see what new features are coming out and the support has been very helpful and responsive.
Great application and effortless go live and onboarding process