We have been using Tipalti for about a year and prior to that switched from an entry-level AP automation solution. While known for their high volume payments solution, I was very impressed with the A/P and vendor tools they have built and surpassed our current solution in a few short years. After looking at almost every A/P and payments solution out there, Tipalti is the only one with:
- Self-service vendor onboarding with digital W9 and W8-BEN
- International capabilities for all entities/currencies which sync seamlessly into NetSuite
- All payments types covered, even wires
- Good looking UI and easy to code and route invoices, email approval for Mgmt
I would highly recommend their tool. The only feedback would be to build out a complete PO approval and receiving tool (started PO matching already) and currently you have to have a trust account for every entity.
Tipalti has been a great product and solution at my current company. The best feature that has saved us the most time is the multi-subsidiary functionality. Instead of spending 30 – 35 hours a month entering and paying bills, we have cut that time down to about 10 – 15 hours a month.
While it is a great product, I have had several negative experiences due to bugs in the product or poor design in certain areas. However, once I have reported an issue to their support team, it is usually fixed within a couple days and the product is back to running normally.
Tipalti has saved me a lot of time and I definitely recommend it for anyone struggling with multi-subsidiary accounts payable.
We moved accounting in-house and inherited an AP system that was easy to use but had its limitation with integration items like amortization schedules, custom fields specific to the business, etc. So, we researched Tipalti and it had features to cover these limitations in addition to Early Payments (this helps our monthly fees) as well as a supplier portal that collects not just remittance info but also tax info, making 1099 filing a breeze. Additionally, the OCR reading capability is definitely a huge time saver for our AP staff.
If you prefer a system that is simple to use and setup with robust capabilities, I'd strongly recommend Tipalti.