Our process for WFX integration with NetSuite has been an interesting one as we have been implementing both systems nearly simultaneously! This has made the learning curve particularly steep as we determine how to best integrate the two systems and have them work effectively for us - both independently and concurrently.
The WFX set-up and integration process has been generally really positive. The service provided by the WFX team has been excellent, and they have been extremely responsive in addressing all questions as they arise, provide great ongoing support, and have been very flexible in adjusting the training and trouble-shooting process to meet our changing timelines.
In addition, our supply partners who have been getting onto the system have also had positive experience in terms of getting set up to use the system. This increased functionality and ease of communication is a great help as we are growing our business and expanding our product range and supplier base.
We are really satisfied with the usability of WFX, the integration to NetSuite. It has made our processes more efficient and our daily work easier.
Our best recommendations to WFX and the team behind, who have provided support, education, and knowledge to bring the project to completion.
Excellent product & support in configuring the standard interface between WFX PLM & Netsuite (Oneworld). Standard interface already contained virtually all of our required functionality and some additional development changes were delivered first time right in a very timely manor. Special thanks to Abhishek Jha for guiding us in the implementation process. It is a pleasure to work together.