i-Seaports Management ERP provides seaports, port authorities and marinas with a fully customizable enterprise specific business management system. It provides users with personalized dashboards for all of the critical operations tasks - dockage, wharfage, pilotage, towage, berthage, stevedoring, repair, line handling and others. This flows through seamlessly to the financial processes for all billing, collections, accounting, fiscal analysis, statistical analysis and reporting, streamlining revenue generation and collection for seaport profitability. It connects seamless to their fixed asset management for facilities, equipment, real estate, and resource assignments and utilization. It serves both individual operations centers and multi-subsidiary complex operations like a national or state-owned complex of seaports, multi-modal shipping centers, inter-modal ship-truck-rail-pipeline-airport enterprises.

i-Seaports Management ERP provides seaports, port authorities and marinas with a fully customizable enterprise specific business management system. It provides users with personalized dashboards for all of the critical operations tasks - dockage, wharfage, pilotage, towage, berthage, stevedoring, repair, line handling and others. This flows through seamlessly to the financial processes for all billing, collections, accounting, fiscal analysis, statistical analysis and reporting, streamlining revenue generation and collection for seaport profitability. It connects seamless to their fixed asset management for facilities, equipment, real estate, and resource assignments and utilization. It serves both individual operations centers and multi-subsidiary complex operations like a national or state-owned complex of seaports, multi-modal shipping centers, inter-modal ship-truck-rail-pipeline-airport enterprises.

i-Seaports Leverages the Cloud for 24/7

i-Seaports gives its users 24/7 global trade advantages with its multi-language, multi-currency and multi-port management capabilities. It also provides a platform for web-services integration to applications a port needs at its fingertips - current weather and tides, graphically mapped AIS ship location tracking, web-cam connections for security and monitoring activities at berths or in container yards, mobile landside assets tracking, and radar and sonar. 

i-Seaports runs in any browser and on any operating system. It integrates well with leading NetSuite services such as fixed asset management, detailed worker and employee payroll management. The Seamless management of every billable vessel and cargo related activity and service from time of scheduling to billing, collections and reporting eliminates redundancies, points of failure and mistakes, and greatly reduces the time from activity to collections.

Key Benefits

i-Seaports offers a level of resiliency in its ability to empower seaport owners, managers, and the seaport user community to work on location from PCs and laptops, at dockside with tablets (fully touchscreen enabled) or work remotely from anywhere, anytime in any language or any currency to manage their seaports operations and services.

i-Seaports removes the on-premise hardware and software dependency when weather might disrupt operations by storing both critical data and operating capability in the cloud. Remote support from providers also removes the arduous task of disk-based upgrades and patches on port LANs and PCs. i-Seaports upgrades occur twice a year during business downtime with no on-premise time requirements. Port IT personnel can preview and test new features well in advance of any upgrade. Providers of i-Seaports can run their test scripts and inform users with online training and support in how to use new features.

Customer Quote

"If someone asks me what does i-Seaports and NetSuite do for our seaport,I say for the past five years it has enabled us to put together all the pieces that give us an integrated ERP solution.The Harbour Mastery team has performed above and beyond expectations for managing very complex vessel scheduling and financial billing and accounting.Their Minimum Annual Guarantees and integrated lease management system has enabled us to stay on top of every detail we need. We see i-Seaports/NetSuite as a platform for the future to continuously improve our ERP. And finally Harbour Mastery's day-to-day support has been there every time we needed it delivering ahead of schedule when issues and needs arise".
- Kenneth L Washington, CIO & VP, Port Tampa Bay, USA

Country or Regional Multi-port Capabilities

i-Seaports has also accounted for the fact that in many countries, ports are centrally managed and controlled by their governments, or private enterprise that have global holdings of ports they are managing in many countries.

To accommodate this possibility, i-Seaports leverages NetSuite's OneWorld solution that lets ports independently manage their operations while central control for finance and/or security monitoring can be given to the enterprise or government that owns them.

Vessel Logistics

  • Online Portal and customizable dashboard for reservations requests by port customer/agents
  • All vessel types managed: container, RO-RO, general, dry and liquid bulk, break bulk, cruise and passenger, barge, ocean-going tug with barge, military, research, oil-rigs, etc.
  • Reservations management by port operations and Harbour Master; Pilots logistics management for arriving, shifting and departing vessels; Tug Operators logistics management for arriving, shifting and departing vessels; Linesmen logistics for lines on/off
  • Custom tables for port client vessels and berths metrics and services at berths
  • Alerts and warnings regarding scheduling of arrivals/departures, overlapping schedules and service assignments for port operations, pilots, tugs and linesmen
  • Security management of vessel and cargo information to meet International Maritime and national security information; Ability to collaborate with security partners, private or government, to manage security protocol

Intermodal Cargo Logistics

  • Online portals and customizable dashboards for terminal operators, stevedores and wharfingers
  • All cargo types managed: container, general, dry and liquid bulk, break bulk, and refrigerated
  • Loading and unloading scheduling and time tracking
  • Cargo  demurrage and storage location management
  • Intermodal connections scheduling (ship, rail, truck, pipeline and air)
  • Department, class, location (warehouse, dockside, yard, inland land terminals) tracking for where cargo is stored while in transit 

Billing and Invoicing

  • Online Customer Portal and customizable dashboard for reports, billing and collections
  • Seamless Billing Interface: Based on metrics from the vessel and cargo logistics activities, all billing is calculated with no additional information to enter
  • All billable vessel and cargo types managed: (see above)
  • All billable vessel activities managed: pilotage, towage, berthing, loading, unloading, in-transit, throughput, repair, anchorage
  • Multiple billing types for each vessel call: Agents, Terminal Operators, Stevedores, and any others
  • Early billing fulfillment for completed activities and delayed billing for incomplete activities to any client
  • Complex billing formulas built in for rates by time, length, weight, and any other metric needed
  • Financial Guarantee Contract management
  • Additional services - equipment usage, security, work boat, labor costs, etc.
  • Warehousing, yard, space, demurrage and facilities recurrent leasing

International Trade and Security Standards

  • International Maritime Organization Dangerous Materials Flags and Codes
  • Lloyd's Ship Registry and Port ID Codes
  • United Nations Conference on Trade & Development Commodity Codes
  • Mapping of all codes to local port codes
  • ISO Country, province and state codes

 

Full Business Management System Integration Capability

  • Credit Card Collections, billing against deposits, banking reconciliation processing
  • Fix asset management
  • Payroll management
  • Country GAAP GL and Taxation management
  • Equipment and facilities maintenance

MINIMUM FINANCIAL GUARANTEE SYSTEM

  • Online customer portal to see status of their MFG
  • Financial Guarantee Contract management by customer or multiple types
  • Lease based contract billings for things like facilities based on annual tonnage guarantees
  • Automated detail billing calculations by levels and rates for each level during a contract period
  • Annual shortfall analysis for billings against contract guarantees

EBS-RAD LLC (EBS) (dba Harbour Mastery Inc.) is the developer of  i-Seaports Management ERP Native BFN App. 
Harbour Mastery Inc. (HMI) markets, implements, configures, and customizes "i-Seaports(tm) Management ERP" Built for NetSuite on the NetSuite platform. HMI is a USA corporation which partners with NetSuite providers in any country to deliver and support the i-Seaports vessel logistics and cargo logistics management solution. Both EBS and HMI were founded in 2004 by three principals whose development of seaport management solutions began in 1991 at Tampa Port Authority.

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